Home' Defence Magazine : Issue 1 2015 Contents SUPPORT IS AT
Issue 1 2015 Defence
Defence People Group’s Employee Assistance Program is
available to support employees when they need it most.
HEALTH AND WELL-BEING
TRESS has a major impact on mental
and physical health. We live complex
lives in complex societies often doing
This, combined with stressors of
family, finances, relationships and issues in the
workplace, can impact on your ability to cope,
especially when a major crisis hits such as the
break-up of a relationship or death or illness of
a loved one.
Simply talking to someone about how you’re
travelling or the stress you’re under can be
therapeutic, but often it’s the people in our lives,
colleagues or family, that we need to talk about
and we can’t talk about it with them without
further damaging relationships.
Sometimes you simply need perspective
from an impartial observer whose only interest
is your wellbeing and helping you cope with
That’s where the Employee Assistance
Program (EAP) comes in.
The program is a free, confidential and
professional counselling service for all Defence
public servants and their immediate families to
help resolve problems that impact on their lives.
Defence will fund up to four counselling
sessions for each employee, immediate family
members or partner for each issue they need
help with; a typical session taking an hour.
If your issue isn’t resolved, then your
counsellor can request another four sessions.
The counsellor can also provide guidance
on seeking additional help from outside
professionals such as a doctor, relationship
specialist or financial adviser.
The initial session can be taken as work
time and it is not necessary for an employee
to inform their supervisor why they are
undertaking a session, though subsequent
appointments will require flex or paid leave to
attend. Appointments can also be made outside
of work time.
John, a Defence public servant, has used the
EAP a number of times in the past few years to
help him cope with work and personal stress.
“I enjoy a body that’s not robust and I suffer
from unremitting pain as well as depression and
anxiety. My ability to cope is impacted by my
health and when I copped a large life whack, I
set up an EAP session to help talk the issue out
with a counsellor,” John says.
“Being able to talk to an impartial counsellor
about people I love, but with whom I had
relationship issues helped give me perspective
about what I was experiencing and advice for
steps I could take to deal with the anxiety that
Human beings are incredibly resilient and
able to bear tremendous stress. However, each
of us has a finite ability to cope, especially if
those you rely on are unavailable to help or are
the cause of your distress.
The EAP isn’t just there to help employees,
but also supervisors.
Dealing with the flux of organisational
change and doing more work with fewer
resources can impact on managers as much as it
can on employees, especially for those who are
caring for staff undergoing a personal crisis, or a
team suffering grief from the loss of a colleague
to death, illness or injury.
Director of Regional People Services
for the People Services & Solutions Teams
(PSSTeams), Gina Craig says helping a team
member through their personal crisis, especially
if it impacts on the day-to-day job, can be a
“Not only does it impact on workflow, but it
also impacts on that manager’s mental health,
especially if they’re unsure of how to interact
with an employee that is undergoing a personal
crisis,” Gina says.
“The EAP can not only help that manager
help their employee, it can help that manager
cope with their own workplace stress.”
IF YOU need help contact your local
People Services & Solutions team
(PSSTeam) today. PSSTeams are there
for all Defence APS staff and managers
and commanders of APS employees.
They provide coaching on how to
manage staff, difficult situations and
difficult conversations; to workshop
approaches to resolve human resource
issues or concerns; assist in drafting
responses where difficult messages
may need to be given; work with you
to find the answer to your query, and
provide advice and guidance on human
resources policy and procedures and
Find your local team by following
the links to PSSTeams on the People
Connect homepage at:
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