Home' Defence Magazine : Issue 3 2010 Contents 28 www.defence.gov.au/defencemagazine
of reforms for ICT
A $1.2 billion investment during the next decade will enable important
Information and Communitcations Technology (ICT) infrastructure
remediation and other key ICT reforms to be realised by the Chief
Information Officer Group.
ICT reform program; other groups’ reform initiatives
that rely on ICT to enable their outcomes; and
Greenbook and Defence Capability Plan projects
with ICT components.
“We’re working together with other groups to
support their business reform efforts. For example,
business reform and IT reform are interdependent
as we refresh and then upgrade our outdated
payroll and HR management systems,” Mr Lines
“Enterprise-wide platform decisions will drive
standardisation, simplification and efficiency, as
we move towards a shared services model across
The ICT Reform head stated that reform is holistic
and will cover four key areas of technology,
process, culture and organisation.
“We will be working with our people to develop
an innovative culture that executes the strategic
vision and we can only do this with a united
Defence team,” Mr Lines said.
“The reform effort will require some changes in
the way we operate and we need to rebalance our
“We’re currently running at close to 93 per cent
sustainment and seven per cent project work.
We’re moving to a model more consistent with
industry best practice, aiming for 70 per cent
sustainment and 30 per cent project effort.
“Our staff will need to be flexible with assignments
as we move people onto priority projects, while
significant growth opportunities will exist working
on new leading-edge technologies,” Mr Lines said.
The CIOG reform office will have an heightened
role in managing the changes ahead, with division
heads responsible both for business-as-usual work,
and also for driving reform projects forward.
ChIEF INFORMATION OFFICER GROUP
cIOg RefORM effORTs:
› published the ICT Strategy which was recently
released by the Minister
› published the Single Information Environment
Architectural Intent 2010
› established the reform office and reform program
› developed portfolio of projects as part of the
integrated plan of work
› completed Defence-wide ICT cost baseline
› established a specialist solutions design capability.
› developed a new operating model for how CIOG
interacts with other parts of Defence
› realised savings target of $49m for 2009/10, and
› commenced reform communications to both CIOG
CIOG achievements in the last six months:
› more responsive and stable network (more than 30
per cent less outages)
› ICT infrastructure remediation commenced
› new DRN search engine (Google)
› expanded Internet gateway
› unified communications on DSN
› more streamlined DSN and SIPRNET connectivity (ICI)
› less customer complaints and introduction of
dedicated stakeholder and customer engagement
› more activist capability management by CIOG:
- Satcom, Crypto, Spectrum, TIE and
› transparent Defence ICT budget
› acquired UHF payload on IS-22 SATCOM in IOR, and
› approached industry with pre-briefings for our ICT
THe nexT geneRATIOn DesKTOP
Defence is seeking to achieve both efficiencies and
improvement to operations with the next generation
desktop. Defence is looking to industry to provide less
expensive end-user desktops, improvements to user
experience and to simplify the management of the ICT
The next generation desktop will be a significant change
for the delivery of Defence's end-user computing, with
Defence planning to introduce the new desktop in early
2011. Defence is looking, via an invitation to register,
to industry for advice on its ability to implement the
next generation desktop and timeframe required for this
The next generation desktop project is linked to another
ICT reform initiative, data centre consolidation, with
the two initiatives having projected cost reductions of
around $420m within 10 years.
First Assistant Secretary ICT Reform, Clive
Lines said that ICT reform is essentially about
consolidation, rationalisation, standardisation and
“The creation of a single desktop environment,
what we’re calling the ‘new generation desktop’,
will enable Defence users to access the
unclassified, restricted and secret networks from a
single box,” Mr Lines said.
“We’re also consolidating the 200 or so data
centres currently managed within Defence down to
less than 10 by 2012.”
Mr Lines also said the CIO Group will rationalise
the number of contracts it has by utilising a
smarter, more centralised approach to how
software and hardware is sourced.
“A centralised approach such as this will create
efficiencies and will simplify the way we currently
Mr Lines said there is a need to work closely
with fewer strategic industry partnerships, in an
integrated way delivering end-to-end processes, to
collectively focus on delivering Defence outcomes.
An integrated program of ICT work has been
developed and will be sequenced and delivered
in accordance with customer-driven business
priorities and interdependencies.
Under the Strategic Reform Program, Defence-
wide ICT expenditure will be planned and
prioritised, with the focus on delivering priority one
and two projects.
“We can't do everything, but the focus will be
on balancing the capability need versus cost
reductions and trade-offs,” Mr Lines said.
“Our time and resources need to be spent wisely.”
The ICT integrated program of work has been
categorised into four components: delivering
military operational requirements; delivering the
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